FAQs

Where are you located?

Unity Coffee has 2 drive thru locations at the following addresses: 
101 128th Everett WA, 98208
14106 Juanita Drive Kirkland, 98034 
We can’t wait to see you soon! 

What products does Unity Coffee offer?

Online and in store we offer a variety of products including mugs, t-shirts, hoodies, sweatshirts, and our specialty espresso beans, all designed with coffee lovers in mind.

Come visit us at one of our two locations located in Everett, and Kirkland, Washington to experience our full speciality drink menu featuring espresso, matcha, teas and lotus energy drink combos! 

 How can I place an order?

To place an order, simply browse our website, select the items you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Can I customize the products with my own design or text?

Yes, we offer customization options for some of our products. Shoot us an email with more details and our team will get back to you promptly. 

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment methods.

How long does it take to receive my order?

Shipping times vary depending on your location and the shipping method you choose at checkout. Typically, orders are processed and shipped within 1-3 business days.

Do you offer international shipping?

Yes, we offer international shipping. Shipping fees and delivery times will vary based on your location.

What is your return and exchange policy?

Please refer to our "Return Policy" page for detailed information on returns and exchanges. We want you to be completely satisfied with your purchase.

Can I track my order once it's been shipped?

Yes, you can track your order by using the tracking information provided in your shipping confirmation email.

 What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order, and we will assist you in resolving the issue.

 How do I contact customer support? 

You can reach our customer support team by visiting our "Contact Us" page and filling out the contact form. We aim to respond to inquiries within 24 hours.